Get in Touch
You can reach us directly by email. We do not require you to fill out complicated support forms or register an account. Send your message to our direct inbox:
Contact ImageDocResizer
Have a question, feedback, or a technical issue? The ImageDocResizer team is here to assist you.
What to Contact Us About
We welcome correspondence on any aspect of ImageDocResizer, including:
- Bug reports and technical glitches encountered while processing images, PDFs, or office documents.
- Suggestions for new features, additional export formats, or workflow improvements.
- Questions regarding our privacy policies, data handling practices, or requests for expedited file removal.
- General inquiries or feedback from students, educators, and organizations using our utilities.
What to Include in a Bug Report
To help us diagnose and fix problems quickly, please include the following details in your email:
- The specific action you attempted (such as image resizing, PDF compression, or document export).
- The file format and approximate original file size (for example, a 12 MB PNG or a 4 MB DOCX).
- The settings you chose, including target dimensions, quality percentage, or target file size in KB.
- Your operating system and browser version (such as Chrome on Windows or Safari on iOS).
- The exact error message displayed on your screen, if any.
- Important: Please do not attach sensitive, personal, confidential, or proprietary documents to your support email. A brief description of the file structure or dimensions is sufficient.
Response Time
We read every message and reply as soon as we can. Inquiries received over weekends or public holidays may take slightly longer, but we make every effort to address critical bug reports promptly.
Quick Answers
Before emailing, you may find an immediate answer to common questions in our FAQ. Browse topics covering file size limits, supported formats, mobile device usage, and privacy guidelines on our home page: